Shipping policy

We offer a wide variety of shipping options across the world. For specific rates, refer to the checkout page.

Choosing a shipping service

We recommend choosing only what you need for shipping. Depending on the items in your order, expedited shipping services may be available. Usually the lowest cost option works just fine.

Pricing

Please see our checkout page for shipping prices to your delivery destination.

Processing, packing and shipping your order

Your order is processed, packed and shipped as quickly as possible. Typically, orders are processed within 1-3 business days and arrive in 7-14 days.

Please note, your order may arrive in multiple shipments depending on the items ordered and their availability.

Tracking

You will receive email updates regarding your order, including tracking information.

Carrier services

We offer a wide variety of shipping services from various carriers. Once we pack and ship your order, shipping charges are non-refundable and Pineapple & Sage is not responsible for delays from the shipping carriers.

International shipping

International shipping (to destinations outside the U.S.) is available for most countries. Refer to the checkout page for specific details.

Shipping charges and Exchanges & Returns

Shipping charges are non-refundable once we pack and ship your order. We do not refund shipping charges if your items are returned or exchanged. Please see our Exchanges & Returns page for more information.

Support

If you have any additional questions, please reach out to us at info@pineappleandsage.com.
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